Delivery Terms

Austria

We provide free shipping within Austria.

Germany

We charge EUR 5 per delivery to Germany. Above a purchase value of EUR 50 shipping is free of charge to Germany.

Delivery time

Ordered and paid products are dispatched within three working days between Monday to Friday (excl. public holidays). After the dispatch the delivery time is approx. 1 – 3 working days within Austria and approx. 2 – 5 working days to Germany. As soon as the goods are accepted by our logistics partner, you will receive the tracking link for your order by email. Please note that all specified delivery times are the expected delivery date. Unfortunately, we have no influence on any delays caused by the transport company.

Returns

You are entitled to cancel this contract within fourteen days, without giving any reason. We may refuse to reimburse you until we have received the goods back or until you have proved that you have returned the goods, whichever is earlier.

The customer bears the direct costs of returning the goods.